Kusatsu-Onsen Hotel Resort Kusatsu , Kusatsu (Gunma)

I had a mixed experience at this resort. The rooms were clean enough, but my non-smoking room was outdated and lacked hot water, which led to a lot of trips to the onsen. The service was helpful when I had questions, but amenities were lacking due to staff shortages. The location is a bit uphill from the main street but still close to some attractions. Overall, it wasn't the best value for money, but it had its highlights.

I recently stayed at this resort spa, and while it offered a unique experience with its onsen and comfortable rooms, I encountered a few hiccups. The mixed response from the staff regarding my meal requests was a little frustrating, and the location was a bit tricky to navigate. However, the on-site amenities were enjoyable and added value to my stay.

My stay at the hotel was quite a mixed bag. The rooms were clean and tidy, but I couldn't shake the faint smell of cigarette smoke, which was a bit off-putting. On the other hand, the service was inconsistent, with some staff being polite while others seemed overwhelmed and less attentive. The location, while not the most convenient, was just a short walk from the main attractions, which helped a bit. Overall, it’s decent, but there are definitely areas for improvement.

I had a mixed experience at this resort spa. The rooms were clean but had some lingering cigarette smoke, and we struggled with hot water since we had to go to the onsen for showers. The service seemed indifferent, and the location, while close to the center, required a bit of a walk up a slope. On the brighter side, the dining options were great, showcasing local ingredients, and the facilities offered a range of amenities, which added value to my stay.

I had a mixed experience at the hotel. The rooms were spacious, but the old facilities did not offer hot water, which required frequent trips to the onsen. The service was helpful in answering my questions, although it felt a bit understaffed. The location is decent as it's close to the center, making it easy to explore, but not the most convenient due to being on a slope. Overall, it offers reasonable value for a spa resort experience, but there were definitely some drawbacks.